Adesso SE

Andreas Luckmann, VP Lottery
luckmann@adesso.de

Mark Lorek, VP Lottery
lorek@adesso.de

Martin Meedt, International Sales Executive
meedt@adesso.de

Edwin van Zon, Director Business Development

Edwin.van-Zon@adesso.de

Year of inception: 1997

Primary products and services:
adesso is the leading IT provider in Europe with over 10,000 employees and 60 offices, spread over Europe and the Middle East. For more than 25 years, adesso has been a strong partner for over 30 statelicensed lotteries that rely on our proven and innovative software solutions.

We help lotteries to consistently align their strategy, organization, processes, and infrastructure with customer needs and the challenges of digitalization in the gaming market.

The adesso Retail Tablet

The adesso-tablet offers an adaptable, state-of-the-art option, for your lottery resellers, with benefits for both retailers and lottery customers. The adesso-tablet can be implemented as a full fletched retail solution as for self-service setups. Offering your lottery the flexibility to add i-Lottery, e-instants or betting. This flexibility enhances customer service and supports diverse retail formats, from small shops to large stores, up to a handheld.

Tablets are also highly cost-effective, with lower upfront and maintenance costs than traditional terminals. A smart investment when looking to optimize and extend sales operations without sacrificing quality or functionality. By adopting tablet solutions, lotteries can stay at the forefront of technology, delivering a modern and convenient experience that meets the dynamic needs of today’s lottery business model.

CRM (Salesforce)

A powerful CRM is essential for gaining essential business insights—and Salesforce leads the way. Its unmatched customization, advanced analytics, and seamless integrations empower lotteries to engage retailers and customers like never before. Thanks to our holistic approach - combining Salesforce expertise with deep lottery know-how - we ensure smooth setup and efficient operations for your business. Whether managing Business to Retail or Business to Consumer (iGaming), our solutions deliver the scalability and performance needed to stay ahead.

LotteryForce

LotteryForce optimizes every aspect of customer engagement for iGaming. It combines all the knowledge of consumer-centric appearance from all industries, such as retail and mobile commerce. As a cloud-based, modular solution, LotteryForce is scalable and runs on a hyper-converged infrastructure. Thanks to its high-performance interfaces, LotteryForce integrates seamlessly into existing systems, be it a specific game vertical or a retail terminal backbone.